First of all,I hope you guys can take my critiques without being offended,this is only my personal opinion (and of some friend). Also this is not a Feature Request,but since there is no area more "on topic" that this under "Feedback & Support" area, I'm forced to post it here,but this is only Feedback.
So,currently I'm very disappointed with the site,I've been slightly disappointed in the past but now it got worse. I used your site for something like 2 years I think,I've listen to 302 lessons and completed "Newbie Season 1-2-3", "Absolute Beginner 1-2","Beginner 4-5-6", "Lower Intermediate 5-6" and I'm currently listening to "Intermediate 1 - lesson 40".
During this whole time I was always annoyed by the fact that inside the .pdf you guys would list the words under "VOCABULARY" in a random order,so while Naomi or someone else would be reading it I'm wasting time looking for the word inside that list,instead of focusing on its meaning or memorizing it and when I finally found it you guys would be already reading another word,confusing me in unspeakable ways or forcing me to listen again the whole thing. Same goes for the example sentences,sometimes I would be lucky enough to find the example sentence in the .pdf,some other time I would be focusing on looking for it in the pdf while the lesson goes on...so my point here is,would it be so difficult to match the order of the things that apper inside the .pdf with the order they appear in the lesson?! Is like if in a classroom the teacher is doing his/her lesson while I'm trying to find on the book the page with the grammar point she's talking about,clearly I couldn't pay attention to he/her the whole time.
Second,and this is probably the thing that bother me the most,I come here to learn the grammar but to say it bluntly in each lesson there is too much "fooling around" (forgive me but I can't find any other way to express it in english,I'm Italian by the way) compared to the grammar it gives, so basically the lesson would be full of jokes and laughs for like 12 minutes and then the main grammar point of the lesson compressed in the last minute...this is totally wrong,should be 1 minute of laughs and 12 minutes of the important grammar point...
Third,and actually is this the thing that bothered me the most,and which is: when I stepped into "Intermediate Season 1" basically Peter and the others expects me to magically understand japanese out of the blue,like if since I clicked "Intermediate" button now I can talk japanese in a way I couldn't during the "Lower Intermediate". Basically the "Intermediate Season 1" stops giving the translations of the random stuff said by Peter an the others,so while keeping the parts I didn't liked (excessive fooling around, laughing and joking) now I don't even get to understand it! So I'm basically paying to stare at my screen while not learning anything...can you see how this could bother me or how could it bother anyone else? Honestly this just felt like a lazy excuse to stop providing translation and cutting away some work,because you guys could at least put that parts into the pdf only,so people who had problems understanding it could go to read the kanji version or translated version inside the pdf. And this situation is the same during this 40 lessons I've followed in the "Intermediate Season",is like the whole series did steps back instead of moving forward,and I guess would only get worse if I where to try moving to a more advanced season.
Honestly now I feel like you guys are holding me down and if someone where to ask me to rate the site I would give 6/10,the only reason for me still sticking around is that there is no competition that I know about,and probably the same goes for my friends...
Actually there could be a place,check this channel: www.youtube.com/watch?v=cKmf_W-im3c
If they where to switch to a paid method like jpod101 I would be immediately switching boat for sure,so...my point here is...guys please get your act together,you can do bether than this.
So again,this is only my personal feeling about the site,hope noone got offended by it since the point was not to offend you but to make you aware about how someone is honestly perceiving your work.