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Technical Support

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Installing Japanese Support and Writing Japanese on a Mac

Last post by kraemder123_502787 « December 21st, 2014 2:22 am
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by schwing » May 18th, 2006 5:21 am
41 Replies

72520 Views

Last post by kraemder123_502787 View the latest post
December 21st, 2014 2:22 am
Installing Japanese Support and Writing Japanese in Windows

Last post by yuuzar9074 « October 12th, 2013 10:36 pm
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by Jason » April 23rd, 2006 4:42 am
57 Replies

113507 Views

Last post by yuuzar9074 View the latest post
October 12th, 2013 10:36 pm
If you have iPhone/iPod app questions, please read first

Last post by paloma_ill « May 17th, 2013 9:46 am
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by Jason » June 2nd, 2009 10:24 am
23 Replies

26434 Views

Last post by paloma_ill View the latest post
May 17th, 2013 9:46 am
[FAQ]Frequently Asked Technical Questions:Please read first!

Last post by Jessi « April 8th, 2011 9:59 am

by Jessi » April 8th, 2011 9:59 am

0 Replies

7412 Views

Last post by Jessi View the latest post
April 8th, 2011 9:59 am
For account/billing/subscription questions, e-mail us

Last post by Jessi « September 9th, 2009 2:57 pm

by Jessi » September 9th, 2009 2:57 pm

0 Replies

7815 Views

Last post by Jessi View the latest post
September 9th, 2009 2:57 pm
Dictiornary and flashcards/wordbank

Last post by lena_511666 « August 10th, 2018 7:02 pm

by jedrek.slawski@gmail.com » August 9th, 2018 8:53 pm

2 Replies

2487 Views

Last post by lena_511666 View the latest post
August 10th, 2018 7:02 pm
Dictionairy confusion

Last post by team.relationships « March 20th, 2018 3:05 pm

by kdptv1403@gmail.com » November 15th, 2017 1:30 am

2 Replies

1433 Views

Last post by team.relationships View the latest post
March 20th, 2018 3:05 pm
Pausing lesson breaks audio

Last post by lena_511666 « March 20th, 2018 12:12 pm

by chrisfreilich@gmail.com » September 1st, 2017 3:28 pm

3 Replies

1721 Views

Last post by lena_511666 View the latest post
March 20th, 2018 12:12 pm
Word bank stopped working

Last post by lena_511666 « March 20th, 2018 12:08 pm

by o9o9o9999@hotmail.com » February 21st, 2018 9:59 pm

1 Replies

1030 Views

Last post by lena_511666 View the latest post
March 20th, 2018 12:08 pm
able to access Interactice Quizzes as Basic subscriber

Last post by makicagavric7461 « March 19th, 2018 4:02 am

by makicagavric7461 » March 19th, 2018 4:02 am

0 Replies

751 Views

Last post by makicagavric7461 View the latest post
March 19th, 2018 4:02 am
All Flashcards Reset Glitch

Last post by lena_511666 « March 9th, 2018 12:12 pm

by 10cmangum@gmail.com » February 12th, 2018 6:00 am

2 Replies

1341 Views

Last post by lena_511666 View the latest post
March 9th, 2018 12:12 pm
Monthly Billing

Last post by lena_511666 « March 8th, 2018 10:28 am

by Polygot_Gabriel » May 13th, 2017 12:34 am

3 Replies

1817 Views

Last post by lena_511666 View the latest post
March 8th, 2018 10:28 am
Innovative language on my Roku

Last post by team.relationships « March 1st, 2018 10:40 am

by NihongoWaBenkyotte@Gmail.com » February 15th, 2017 11:24 am

2 Replies

1814 Views

Last post by team.relationships View the latest post
March 1st, 2018 10:40 am
Core 2000 Words - Easy way to divide flashcards into categories?

Last post by lena_511666 « February 17th, 2018 3:06 pm

by adeledavid@gmail.com » November 1st, 2017 5:49 am

1 Replies

925 Views

Last post by lena_511666 View the latest post
February 17th, 2018 3:06 pm
word bank help

Last post by lena_511666 « February 6th, 2018 12:57 pm

by morkenigs@gmail.com » August 7th, 2017 9:32 pm

1 Replies

946 Views

Last post by lena_511666 View the latest post
February 6th, 2018 12:57 pm
Combined Dialog File

Last post by burkimoto_519835 « January 29th, 2018 2:18 pm

by burkimoto@comcast.net » January 29th, 2018 2:18 pm

0 Replies

873 Views

Last post by burkimoto_519835 View the latest post
January 29th, 2018 2:18 pm
Flashcards vocabulary list

Last post by metalosaurio_515346 « October 29th, 2017 8:03 pm

by metalosaurio@gmail.com » October 29th, 2017 8:03 pm

0 Replies

802 Views

Last post by metalosaurio_515346 View the latest post
October 29th, 2017 8:03 pm
Can't find the e-book "Radical Approach to MASTERING KANJI"

Last post by team.relationships « October 12th, 2017 7:41 pm

by mfaber1978@hotmail.com » October 11th, 2017 5:47 pm

3 Replies

1840 Views

Last post by team.relationships View the latest post
October 12th, 2017 7:41 pm
Can't see all lessons in Feed on iTunes

Last post by lena_511666 « September 26th, 2017 11:11 am

by chrisfreilich@gmail.com » September 1st, 2017 3:31 pm

2 Replies

1528 Views

Last post by lena_511666 View the latest post
September 26th, 2017 11:11 am
Are Flashcards working properly?

Last post by Balsa1 « August 18th, 2017 1:12 am

by kevinhanel925503 » March 23rd, 2013 9:21 pm

7 Replies

4028 Views

Last post by Balsa1 View the latest post
August 18th, 2017 1:12 am
Email for Day 2

Last post by team.relationships « June 2nd, 2017 2:10 pm

by rumblex360@gmail.com » May 30th, 2017 7:35 am

1 Replies

935 Views

Last post by team.relationships View the latest post
June 2nd, 2017 2:10 pm
MyFeed content won't load

Last post by sara.boi_511813 « May 20th, 2017 3:42 pm

by dragonhearth » February 26th, 2017 3:14 pm

2 Replies

1360 Views

Last post by sara.boi_511813 View the latest post
May 20th, 2017 3:42 pm
Myfeed Having problems getting the past pod casts.

Last post by team.relationships « April 21st, 2017 5:51 pm

by Clienad » January 20th, 2017 1:26 am

3 Replies

2084 Views

Last post by team.relationships View the latest post
April 21st, 2017 5:51 pm
Downloading vocabulary sound files?

Last post by lena_511666 « February 1st, 2017 4:54 pm

by MicahT » January 8th, 2017 7:43 pm

1 Replies

1938 Views

Last post by lena_511666 View the latest post
February 1st, 2017 4:54 pm
Flashcard and listening mode

Last post by lena_511666 « December 14th, 2016 1:32 pm

by fremicourt3116 » November 10th, 2016 11:11 am

1 Replies

1516 Views

Last post by lena_511666 View the latest post
December 14th, 2016 1:32 pm
Good job with the flash cards!!!!

Last post by danparvus_502651 « December 10th, 2016 11:54 pm

by danparvus@hotmail.com » December 10th, 2016 11:54 pm

0 Replies

1168 Views

Last post by danparvus_502651 View the latest post
December 10th, 2016 11:54 pm
How does the myTeacher feature work?

Last post by team.relationships « December 5th, 2016 2:43 pm

by vv@veevee.de » September 1st, 2016 5:53 pm

6 Replies

3395 Views

Last post by team.relationships View the latest post
December 5th, 2016 2:43 pm
Word list + hover dropdown not displaying properly

Last post by lena_511666 « September 23rd, 2016 2:41 pm

by leilawatson » September 11th, 2016 9:47 am

1 Replies

1887 Views

Last post by lena_511666 View the latest post
September 23rd, 2016 2:41 pm
Missing Meaning!

Last post by lena_511666 « September 23rd, 2016 1:29 pm

by Sagaestire » September 8th, 2016 6:22 am

2 Replies

2162 Views

Last post by lena_511666 View the latest post
September 23rd, 2016 1:29 pm
Flashcards not ready for review even though I don't know them

Last post by Franken « August 28th, 2016 7:04 am

by Franken » August 28th, 2016 7:04 am

0 Replies

1576 Views

Last post by Franken View the latest post
August 28th, 2016 7:04 am
Difficulties using example sentences in flashcards

Last post by community.japanese « August 20th, 2016 8:50 pm

by girator@online.ua » August 8th, 2016 5:43 am

4 Replies

2550 Views

Last post by community.japanese View the latest post
August 20th, 2016 8:50 pm
Flashcards hold while on holiday

Last post by Whitewolf1 « August 4th, 2016 3:47 am

by Whitewolf1 » August 4th, 2016 3:47 am

0 Replies

1634 Views

Last post by Whitewolf1 View the latest post
August 4th, 2016 3:47 am
Android Download Issue

Last post by fzyukio « August 2nd, 2016 6:43 pm

by omgwtfbbqchicken1337 » June 6th, 2016 11:06 am

3 Replies

2956 Views

Last post by fzyukio View the latest post
August 2nd, 2016 6:43 pm
Android app, Move to SD Card blocked

Last post by jpodjpod « July 5th, 2016 8:23 am

by jpodjpod » July 5th, 2016 8:23 am

0 Replies

1687 Views

Last post by jpodjpod View the latest post
July 5th, 2016 8:23 am
Japanese Complete for Mac crashes on launch

Last post by team.relationships « June 14th, 2016 4:02 pm

by dazjpod1016188 » June 6th, 2016 9:57 am

1 Replies

1360 Views

Last post by team.relationships View the latest post
June 14th, 2016 4:02 pm
How long does it take to get a refund

Last post by nguyentrangltm21_512363 « June 3rd, 2016 5:05 pm

by nguyentrangltm21@gmail.com » June 3rd, 2016 5:05 pm

0 Replies

1998 Views

Last post by nguyentrangltm21_512363 View the latest post
June 3rd, 2016 5:05 pm
Dashboard Lesson Order

Last post by team.relationships « June 2nd, 2016 11:40 am

by Kenjhee » May 4th, 2016 4:57 pm

1 Replies

2021 Views

Last post by team.relationships View the latest post
June 2nd, 2016 11:40 am
Overlapping premium subscription

Last post by ikarikeiji « May 17th, 2016 5:57 am

by ikarikeiji » May 17th, 2016 5:57 am

0 Replies

1973 Views

Last post by ikarikeiji View the latest post
May 17th, 2016 5:57 am
How to stop the video repeating

Last post by jaehwi « March 29th, 2016 1:48 pm

by ceesdoets@gmail.com » March 26th, 2016 6:18 pm

1 Replies

2031 Views

Last post by jaehwi View the latest post
March 29th, 2016 1:48 pm
Problem adding vocab to flashcard deck

Last post by Steve017 « March 17th, 2016 7:44 pm

by Steve017 » March 8th, 2016 9:09 am

2 Replies

2499 Views

Last post by Steve017 View the latest post
March 17th, 2016 7:44 pm
Adding words to the word bank. Adding flash cards.

Last post by jaehwi « March 16th, 2016 11:14 am

by amnesty967552 » November 5th, 2013 2:08 am

4 Replies

4937 Views

Last post by jaehwi View the latest post
March 16th, 2016 11:14 am
Rikaichan in MS platform

Last post by community.japanese « March 15th, 2016 8:08 am

by Jason » May 8th, 2007 9:15 am

6 Replies

9653 Views

Last post by community.japanese View the latest post
March 15th, 2016 8:08 am
Unable to change profile information

Last post by jaehwi « March 7th, 2016 12:40 pm

by HunterDog » February 17th, 2016 11:29 pm

1 Replies

2163 Views

Last post by jaehwi View the latest post
March 7th, 2016 12:40 pm
My iTunes basic feed doesn't work

Last post by jaehwi « January 7th, 2016 5:11 pm

by Linck5 » January 6th, 2016 4:36 am

2 Replies

2732 Views

Last post by jaehwi View the latest post
January 7th, 2016 5:11 pm
iPhone bug reporting

Last post by jaehwi « January 4th, 2016 12:18 pm

by sjjair@yahoo.com » December 31st, 2015 7:55 am

2 Replies

2234 Views

Last post by jaehwi View the latest post
January 4th, 2016 12:18 pm
I can't get My Feed to work

Last post by jaehwi « December 25th, 2015 10:36 am

by ojstaines@gmail.com » December 15th, 2015 9:54 pm

1 Replies

2034 Views

Last post by jaehwi View the latest post
December 25th, 2015 10:36 am
Download all - Juice

Last post by sasoriza « December 20th, 2015 12:24 am

by davulf » March 18th, 2008 1:53 pm

2 Replies

4641 Views

Last post by sasoriza View the latest post
December 20th, 2015 12:24 am
Sync Flash Cards between computer and iPhone

Last post by jaehwi « December 8th, 2015 11:03 am

by bcravitz » December 3rd, 2015 4:00 pm

1 Replies

2148 Views

Last post by jaehwi View the latest post
December 8th, 2015 11:03 am
Word of the Day - 11/28/2015 Romaji issue

Last post by community.japanese « December 4th, 2015 5:29 pm

by bigwhitebudda@gmail.com » November 29th, 2015 7:26 am

2 Replies

2289 Views

Last post by community.japanese View the latest post
December 4th, 2015 5:29 pm
Flash Card problem

Last post by danparvus_502651 « November 28th, 2015 4:58 am

by danparvus@hotmail.com » November 27th, 2015 4:23 am

3 Replies

2712 Views

Last post by danparvus_502651 View the latest post
November 28th, 2015 4:58 am

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