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Word bank stopped working

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o9o9o9999_519531
New in Town
Posts: 4
Joined: January 9th, 2018 3:47 pm

Word bank stopped working

Postby o9o9o9999_519531 » February 21st, 2018 9:59 pm

It was working just fine earlier today, but at some point I could not change page anymore.

Whenever I click on a page number on my word bank, the entire page would be grayed out, and get stuck there. The only function that seems to be working now is the search function. I can still add or delete words, but I can only access the first page.

Is this possibly due to a system overload on the server? Meaning maybe there are too many people using the website right now? I only have about 760 words in the bank, so the problem is not likely on my end. Could you please look into this? Thank you.

lena_511666
Been Around a Bit
Posts: 43
Joined: April 25th, 2016 2:21 pm

Re: Word bank stopped working

Postby lena_511666 » March 20th, 2018 12:08 pm

Hello,

Thank you for posting.
We already reported the issue to our tech team.
But we would like to get more details from you.
Could you please email us what type of device/OS/browser you use to ?

Sincerely,
Lena
Team JapanesePod101.com
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