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Pausing lesson breaks audio

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chrisfreilich_517823
New in Town
Posts: 8
Joined: August 29th, 2017 6:25 am

Pausing lesson breaks audio

Postby chrisfreilich_517823 » September 1st, 2017 6:28 am

Hi there,

Working in Windows 10 in Firefox, if I pause the lesson audio, when I press play again it appears to be playing, but no sound comes out. Nothing I do can make the sound come back.

The same thing happens if I try to move the playback head forward, so when I reload the page to try again, I can't try to move forward to the place I stopped, but rather need to start over and listen through the entire thing again.

Thanks for your help!

Chris

lena_511666
Been Around a Bit
Posts: 43
Joined: April 25th, 2016 5:21 am

Re: Pausing lesson breaks audio

Postby lena_511666 » September 26th, 2017 1:49 am

Hello Chris,

Thank you for posting.
We're sorry for the inconvenience.
Could you please mention which lessons is it in particular?

Sincerely,
Lena
Team JapanesePod101.com

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alex.cornellier_519620
New in Town
Posts: 1
Joined: January 15th, 2018 12:16 am

Re: Pausing lesson breaks audio

Postby alex.cornellier_519620 » February 19th, 2018 6:02 pm

I've been experiencing this as well, on all lessons.

lena_511666
Been Around a Bit
Posts: 43
Joined: April 25th, 2016 5:21 am

Re: Pausing lesson breaks audio

Postby lena_511666 » March 20th, 2018 3:12 am

Hello Everyone,

Thank you for posting.
We're looking into this.
Thank you for your patience.

Sincerely,
Lena
Team JapanesePod101.com

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