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I don't get this

Moderators: Moderator Team, Admin Team

mrfishiz_502035
New in Town
Posts: 1
Joined: October 11th, 2014 11:37 pm

I don't get this

Postby mrfishiz_502035 » October 12th, 2014 6:50 pm

Hello.
My name is Shlomi Uzan And I got a question.
I recently subscribed to the premium membership which clearly said 10$ a month!
Though in my billing page I can see that I got charged for 240$??
I don't get it, Did I get charged for 240$? and why do I keep seeing that premium is actually 25$ a month?
I don't get this at all. I cancelled the renew option but it says that it won't renew at the end of its term , what does that mean??
I won't get charged next month or I won't get charged in 2016?? Please answer me quickly this is worrying.
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team.relationships
Expert on Something
Posts: 222
Joined: June 18th, 2012 11:00 am

Re: I don't get this

Postby team.relationships » October 29th, 2014 9:55 pm

Hello

Thank you for your message. Please kindly write to us at to resolve the matter.

Sincerely
Piotr
Team JapanesePod101.com
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Zelg
Established Presence
Posts: 52
Joined: April 4th, 2013 12:08 am

Re: I don't get this

Postby Zelg » March 24th, 2015 5:07 pm

They're pretty sneaky about their charges. Also, one day its this price, next day its another. They say per month but then charge you for a whole 2 years subscription. And if you signed up for a discounted price, it'll auto renew at the max price. Pretty dishonest way of doing things IMO. Its not a flat out lie but they certainly do their best to trick you into over paying. Funny how I just happened to find this thead after waking up to an email saying I've been charged $240 for a service I havent used for many months. When I continue my studies its unlikely I'll be returning.
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jaehwi
Established Presence
Posts: 75
Joined: July 6th, 2011 4:37 am

Re: I don't get this

Postby jaehwi » April 13th, 2015 1:22 am

Hello

Thank you for your message. You can request a refund according to our 60-day money back guarantee policy. Simply write to us at .

Best,
Piotr
Team JapanesePod101.com
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hotelsyyy3676
New in Town
Posts: 1
Joined: November 29th, 2012 2:52 am

Re: I don't get this

Postby hotelsyyy3676 » November 18th, 2015 7:03 pm

I wish to get more info on the premium plus with detail please...
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lauralanda
Expert on Something
Posts: 100
Joined: May 28th, 2014 6:17 am

Re: I don't get this

Postby lauralanda » November 24th, 2015 2:21 am

Hi hotelsyyy3676,

Thank you for posting!
We are glad to hear that you are interested in upgrading your subscription.
Please, find more information about the Premium Plus subscription here:
http://www.japanesepod101.com/member/member_upnewapi.php
If you have any question, send us an email to -

Sincerely,
Laura
Team JapanesePod101.com
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