Start Learning Japanese in the next 30 Seconds with
a Free Lifetime Account

Or sign up using Facebook

Flashcards Problem.

Moderators: Moderator Team, Admin Team

gaghl641295
Been Around a Bit
Posts: 38
Joined: November 30th, 2011 4:19 am

Flashcards Problem.

Postby gaghl641295 » January 20th, 2012 3:52 am

I'm attempting to gain access to my flashcards and for some reason they will not work, the page is blank when I load it. The only button that is avalible is create a new deck but when I try to re-add them through the lessons it says the flashcard you are trying to create already exist...
Also the other day the system wouldn't allow me to merge my decks... :x

verhoenic
New in Town
Posts: 13
Joined: June 16th, 2010 6:01 am

Postby verhoenic » January 20th, 2012 4:56 am

Same for me

Get 40% OFF Forever Discount
Jessi
JapanesePod101.com Team Member
Posts: 822
Joined: November 25th, 2007 9:58 am

Postby Jessi » January 20th, 2012 7:52 am

Thank you for posting!
We are currently looking into the issue of flashcard decks not loading. If you could let us know what browser and OS you are using, that would help us in finding out what is wrong getting a fix.

As for the Merge Deck function, we are rolling out a fix that also renames the feature, as this function doesn't actually merge two decks into one, it adds cards from one deck to another. Look for that fix within the next day or so :ue:
♪ JapanesePod101.com ♪ 好評配信中!
Leave us a message in the forum if you have any comments, questions, or feedback!

verhoenic
New in Town
Posts: 13
Joined: June 16th, 2010 6:01 am

Postby verhoenic » January 20th, 2012 8:15 am

Problem is fixed for me. Guess it was temporary.

gaghl641295
Been Around a Bit
Posts: 38
Joined: November 30th, 2011 4:19 am

Postby gaghl641295 » January 20th, 2012 9:08 pm

It's windows vista...

Return to “Technical Support”