Commenting have issue

[aladi]

Jpod-san
I have subscribed premium
Name : Sivasakthivel
I could not comment in the lessons recently. Could you please check this? I have tried many times.

Thanks
Siva

[Jessi]

Hi Sivaさん！

I'm sorry about your comments disappearing - they were getting caught in the spam filter I'm guessing maybe it was because the entire post was in romaji, but I'm not sure. I'll check the spam filter to make sure your posts don't get stuck again. In the meantime, I freed the posts of yours that got stuck

[kgreger]

Hi Jessi!

I experienced the same problem multiple times: My lesson comments just disappeared afterm I submitted them... First I thought this might be related to the fact that I was entering them on my iPhone, but in the meantime I was both able to successfully submit a comment from my iPhone and a comment written on my PC also disappeared...

All the best,
コンスタンティン

[aladi]

Jessie-san
Ookini desu.

Yoroshiku
Siva

[shimewaza]

I have the same problem. I posted a comment on the "Meet the Team" posting, and it didn't show up. I actually tried twice. Caught in the spam filter? Well, my comment was not spam

[shimewaza]

I see that my first post was added to the comment list. Thanks for that. However it happened again. I posted a follow up and it disappeared into the ether

[Jessi]

Hi shimewaza-san,
I just saw the second one and saved it! I'm not sure why the first one got caught as spam, but for the second one, I'm pretty sure posts with a lot of URLs get caught pretty easily I'm checking the spam messages as often as I can, so hopefully I will catch them when that happens! If you notice one that doesn't show up for awhile, please let me know and I will recover it for you.

[shimewaza]

Jessi,

Thanks very much! Appreciate you keeping an eye on the filter

[aladi]

Jessie-san
I am having same issue now. Could you please check this?

Thanks
Sivasakthive

[Eran]

Hello Sivasakthive,
I'm sorry about your comment not showing up - it got caught by our spam filter. I marked it as "not spam" and it should be showing up now.
Thank you,
Eran

[aladi]

Whenever I type comments in my home computer, those are not appearing.

I have Windows XP SP2 in my home and it is not the licensed version. Is it making problem?
What is the browser you recommend?

[Jessi]

Hello aladi,
I replied to your post in the comments, but I will post my answer here again for others to see: When commenting from home, please try using a different e-mail address and see if that fixes the problem.