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Discounted Memeberships

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spidey
Established Presence
Posts: 52
Joined: December 24th, 2007 2:00 am

Discounted Memeberships

Postby spidey » December 22nd, 2012 11:06 pm

IMHO, the loyal members who've been paying and studying for years deserve the very best discount price. I'm sad to see you are offering an even bigger discount after I have already re-subscribed. Your random discounts are not always a positive aspect. To show real appreciation for your loyal students during this holiday discount season, why not apply the best discount to their accounts? :picket:

spidey
Established Presence
Posts: 52
Joined: December 24th, 2007 2:00 am

Re: Discounted Memeberships

Postby spidey » December 25th, 2012 3:00 am

A reply would be nice...

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Jessi
JapanesePod101.com Team Member
Posts: 822
Joined: November 25th, 2007 9:58 am

Re: Discounted Memeberships

Postby Jessi » December 25th, 2012 8:22 am

HI spidey,
Thank you so much for your feedback. We completely understand your feeling. If you see an offer you like and want to learn how you can use it, send us an email at contactus at japanesepod101.com. Our Customer Service team is always ready and willing to help all our members - free, paid or otherwise.

Thanks again!
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Leave us a message in the forum if you have any comments, questions, or feedback!

spidey
Established Presence
Posts: 52
Joined: December 24th, 2007 2:00 am

Re: Discounted Memeberships

Postby spidey » December 25th, 2012 11:33 am

Actually I already did buy a re-subscription last week, but I was sadden to see the discount wasn't the best one you were offering this holiday. That's why I made the above post. Also, I just checked my account info and still nothing has changed. :?:

team.relationships
Expert on Something
Posts: 222
Joined: June 18th, 2012 11:00 am

Re: Discounted Memeberships

Postby team.relationships » December 27th, 2012 1:57 am

Dear Sipdey

Thank you for your message. The e-mail has been sent to you.

Sincerely
Piotr
Team JapanesePod101.com

spidey
Established Presence
Posts: 52
Joined: December 24th, 2007 2:00 am

Re: Discounted Memeberships

Postby spidey » December 27th, 2012 11:01 am

No email has been sent to me and no price change has been made to my re-subscription.

community.japanese
Expert on Something
Posts: 2704
Joined: November 16th, 2012 8:54 am

Re: Discounted Memeberships

Postby community.japanese » January 8th, 2013 2:40 am

Hello

Spidey. I have re-sent an e-mail to you to your address you****** .

Have you received it?

Sincerely
Piotr
Team JapanesePod101.com

spidey
Established Presence
Posts: 52
Joined: December 24th, 2007 2:00 am

Re: Discounted Memeberships

Postby spidey » January 12th, 2013 10:33 pm

Yes thank you.

community.japanese
Expert on Something
Posts: 2704
Joined: November 16th, 2012 8:54 am

Re: Discounted Memeberships

Postby community.japanese » January 13th, 2013 3:39 am

Spidey-san,
good :D
We're very sorry for troubling you. Hope it'd never happen again. Thank you for your patience!

Natsuko(奈津子),
Team JapanesePod101.com

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