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Discounted Memeberships

Posted: December 23rd, 2012 8:06 am
by spidey
IMHO, the loyal members who've been paying and studying for years deserve the very best discount price. I'm sad to see you are offering an even bigger discount after I have already re-subscribed. Your random discounts are not always a positive aspect. To show real appreciation for your loyal students during this holiday discount season, why not apply the best discount to their accounts? :picket:

Re: Discounted Memeberships

Posted: December 25th, 2012 12:00 pm
by spidey
A reply would be nice...

Re: Discounted Memeberships

Posted: December 25th, 2012 5:22 pm
by Jessi
HI spidey,
Thank you so much for your feedback. We completely understand your feeling. If you see an offer you like and want to learn how you can use it, send us an email at contactus at japanesepod101.com. Our Customer Service team is always ready and willing to help all our members - free, paid or otherwise.

Thanks again!

Re: Discounted Memeberships

Posted: December 25th, 2012 8:33 pm
by spidey
Actually I already did buy a re-subscription last week, but I was sadden to see the discount wasn't the best one you were offering this holiday. That's why I made the above post. Also, I just checked my account info and still nothing has changed. :?:

Re: Discounted Memeberships

Posted: December 27th, 2012 10:57 am
by team.relationships
Dear Sipdey

Thank you for your message. The e-mail has been sent to you.

Sincerely
Piotr
Team JapanesePod101.com

Re: Discounted Memeberships

Posted: December 27th, 2012 8:01 pm
by spidey
No email has been sent to me and no price change has been made to my re-subscription.

Re: Discounted Memeberships

Posted: January 8th, 2013 11:40 am
by community.japanese
Hello

Spidey. I have re-sent an e-mail to you to your address you****** .

Have you received it?

Sincerely
Piotr
Team JapanesePod101.com

Re: Discounted Memeberships

Posted: January 13th, 2013 7:33 am
by spidey
Yes thank you.

Re: Discounted Memeberships

Posted: January 13th, 2013 12:39 pm
by community.japanese
Spidey-san,
good :D
We're very sorry for troubling you. Hope it'd never happen again. Thank you for your patience!

Natsuko(奈津子),
Team JapanesePod101.com