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Poor video quality in Chrome

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martinakiyama9971
Been Around a Bit
Posts: 19
Joined: December 28th, 2012 10:25 pm

Poor video quality in Chrome

Postby martinakiyama9971 » February 16th, 2015 6:45 pm

When I watch your videos using my preferred browser, Chrome, the picture quality is poor - the edges of things look blurry or jagged. It's not a problem in Internet Explorer.

I used to have the same problem with YouTube videos, but after installing an extension called Disable YouTube HTML5 Player picture quality of YouTube videos on Chrome returned to normal. So, I'm guessing the problem is that your videos are designed to play using HTML5, and that Chrome doesn't play HTML5 videos very well.

Unfortunately, I can't find any way of generally stopping Chrome using HTML5 and forcing it to use flash, so for the moment I have to watch your videos using Internet Explorer.

I'm not expecting you to come up with any solution - I just thought you'd like to know about this, and other JPod101 users might find it useful to know too. Although if you do have any advice that would be welcome :)

lauralanda
Expert on Something
Posts: 100
Joined: May 28th, 2014 6:17 am

Re: Poor video quality in Chrome

Postby lauralanda » February 18th, 2015 2:14 am

Hi martinakiyama9971,

Thank you for your comment and feedback.
We will look into that issue. If you need personalised help next time, please send us an email to:

Sorry for the inconvenience and thank you for your understanding.
Kind regards,
Laura
Team JapanesePod101.com
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