Start Learning Japanese in the next 30 Seconds with
a Free Lifetime Account

Or sign up using Facebook

Flashcard page no longer loading properly.

Moderators: Moderator Team, Admin Team

Myb120
New in Town
Posts: 2
Joined: July 2nd, 2013 6:46 pm

Flashcard page no longer loading properly.

Postby Myb120 » July 18th, 2013 8:27 pm

Just started today. Flashcard page loads left justified text only. Does not seem to load flash or java (html5?) version of the page and I can no longer access my flashcards for review. I've cleared my cookies and cache, switched browsers to no effect. Has anyone else seen this problem?

ydejin2357
Been Around a Bit
Posts: 15
Joined: August 14th, 2011 9:37 pm

Re: Flashcard page no longer loading properly.

Postby ydejin2357 » July 18th, 2013 8:55 pm

I'm getting it too. I've tried loading on both my PC using Chrome and an iPad using Safari and it appears the same in both. Best guess, it looks like something is wrong with whatever they are using to lay out the webpage. All the elements appear to be present, but they aren't where they're supposed to be. Maybe whatever is supposed to be serving up one of the CSS files is down?

Just to give tech support a better idea of what's going on, here's what I'm seeing at the top of the Flashcard page:

Image

and here's what I see at the bottom

Image

Get 40% OFF
mmmason8967
Expert on Something
Posts: 758
Joined: January 7th, 2012 12:24 pm

Re: Flashcard page no longer loading properly.

Postby mmmason8967 » July 18th, 2013 9:15 pm

Same here: it looks like one or more of the required CSS files are not being served up. The Javascript (jQuery) seems to be working, and I can click 'Study' and see the loading GIF appear, but it all gets a bit messy after that.

マイケル
Last edited by mmmason8967 on July 18th, 2013 10:36 pm, edited 1 time in total.

Myb120
New in Town
Posts: 2
Joined: July 2nd, 2013 6:46 pm

Re: Flashcard page no longer loading properly.

Postby Myb120 » July 18th, 2013 10:01 pm

Ok so it's not just me. Thanks for the screenshot. That's what I'm seeing as well. :akushu:

books3863
Been Around a Bit
Posts: 15
Joined: September 27th, 2010 10:17 pm

Re: Flashcard page no longer loading properly.

Postby books3863 » July 18th, 2013 10:42 pm

Getting the same thing . Always get this problem if I don't go to a lesson first but now it wont work from there either

charlesseymour3761
New in Town
Posts: 1
Joined: April 29th, 2013 5:17 am

Re: Flashcard page no longer loading properly.

Postby charlesseymour3761 » July 18th, 2013 11:26 pm

Same problem here.

ydejin2357
Been Around a Bit
Posts: 15
Joined: August 14th, 2011 9:37 pm

Re: Flashcard page no longer loading properly.

Postby ydejin2357 » July 19th, 2013 1:00 am

Flashcards are working for me again.

paloma_ill
Established Presence
Posts: 89
Joined: December 7th, 2012 1:18 am

Re: Flashcard page no longer loading properly.

Postby paloma_ill » July 19th, 2013 5:27 am

Hi Everyone!

I'm sorry for the inconvenience!
Out technical team already solved this issue.
If anyone is still having trouble, please let us know!

Paloma
Team JapanesePod101

Return to “Technical Support”