Greetings, yesterday I wanted to take advantage of your special offer and bought the complete language pack. I did encounter a small problem, I have been a customer for many years and wanted to log in to my account, but your server said my email wasn't in your database. I did create a new user profile.
I did have one request, I downloaded the windows version, but I use iMac and iPad etc, I realized too late that you had a Mac option. Would it be possible to exchange? So far I downloaded only 3 sets.
I would greatly appreciate if you could change me to the Mac version. Sorry to cause you any inconvenience,
Friendly greetings,Hugo
Below is my account info.
-Helen Keller : "I long to accomplish a great and noble task, but it is my chief duty to accomplish humble tasks as though they were great and noble."
On 2011/12/02, at 23:09, "" <> wrote:
Phone:
Order Confirmation
Hugo Kempeneer,
This email confirms that your order was received at Innovative Language Learning. Instantly download your product with the link provided below. This link expires 7-days from the purchase date. Contact us if you have any questions about your order.
Thanks for using Innovative Language Learning.
Order Information Additional Information
Order number: AB-3180
Order Date: 12/2/2011
