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seeing premium time left / turning off automatic renewal

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rinkuhero
New in Town
Posts: 1
Joined: September 22nd, 2009 9:34 pm

seeing premium time left / turning off automatic renewal

Postby rinkuhero » July 20th, 2011 2:37 am

hi! two questions:

1) is there a way to see the amount of time left you have on your subscription? i subscribed for 2 years a while ago and i'm not sure when it will run out

2) is there a way to stop it from automatically renewing and billing you automatically? i don't have enough money right now and don't want to get an overdraft charge etc. if they automatically bill me 240$ for two more years

thanks for any help!

- paul

Jessi
JapanesePod101.com Team Member
Posts: 822
Joined: November 25th, 2007 9:58 am

Postby Jessi » July 25th, 2011 5:51 am

Hi rinkuhero!

After logging in, click here to see when your current subscription expires: http://www.japanesepod101.com/member/me ... ge=payment

If you would not like your subscription to automatically renew please send an email to our customer service department at to let them know :)

Hope this helps!!
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