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DownGrade

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cairo4088
New in Town
Posts: 2
Joined: May 18th, 2011 4:03 pm

DownGrade

Postby cairo4088 » July 13th, 2011 8:04 pm

Due to the loss of my job, i can no longer afford a premium account.
how do i go about down grading my account, and stoping the regular auto payments.
(for that matter, is this websight suposed to automaticly take my money without asking?)

thank you very much.

Jessi
JapanesePod101.com Team Member
Posts: 822
Joined: November 25th, 2007 9:58 am

Postby Jessi » July 25th, 2011 2:29 am

Hi cairo,
To have your account downgraded, please send us an email at explaining your situation, and our customer service team will be able to help you out :D
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cairo4088
New in Town
Posts: 2
Joined: May 18th, 2011 4:03 pm

Postby cairo4088 » July 25th, 2011 4:44 am

thank you very much.
the situation has been resolved.
I hope to re-new my subscription in the near future.

Again thank you for your time, and teaching.

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