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Error Opening Audio FIles

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flormya4930
New in Town
Posts: 1
Joined: July 20th, 2010 6:08 pm

Error Opening Audio FIles

Postby flormya4930 » July 21st, 2010 3:18 pm

Hi!

I created my account yesterday and everything worked OK.
But when I tried to listen to some lessons today the audio is not working :(

Below is a screenshot of the error and the Explorer version I´m using.
I also tried with Firefox but I get the same error :(

http://img834.imageshack.us/img834/8088/49077613.jpg

Can you please help me with this?

Thanks!

veganarchist
Been Around a Bit
Posts: 27
Joined: January 12th, 2010 8:37 pm

Postby veganarchist » July 21st, 2010 4:00 pm

That occasionaly happens to me. The way to sort it out is to click on play now a few times in succession or if that doesn't work click play in pop up or just download the audio file and if all else fails install Safari, Opera or Google Chrome instead of Internet Explorer and open jpod101 in either of those.

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Jessi
JapanesePod101.com Team Member
Posts: 822
Joined: November 25th, 2007 9:58 am

Postby Jessi » July 22nd, 2010 12:36 am

Nothing is wrong with the audio file itself, but occasionally this does happen, so I would try what veganarchist-san suggested. I would also try clearing the cookies and cache in your browser and trying again. This usually fixes the problem :)
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