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Kanji Stroke Orders Failing to Load.

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laemus
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Posts: 37
Joined: April 25th, 2006 11:17 pm

Kanji Stroke Orders Failing to Load.

Postby laemus » June 17th, 2010 9:52 am

Is this feature permanently disabled, or is it something that will be resolved?

They were really helpful. :?

Jessi
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Postby Jessi » June 18th, 2010 12:16 am

Thank you for posting!
I noticed this problem yesterday and reported it to the tech team. They are working on figuring out the problem. It will be back soon :)
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laemus
Been Around a Bit
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Postby laemus » June 21st, 2010 8:47 am

Thanks very much for getting it sorted :)

laemus
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Postby laemus » June 21st, 2010 3:27 pm

... and it's broken again. It's becoming quite a hindrance, as the feature was helping me progress like crazy. I can't really go through a lesson without getting the kanji down now, so I'm kind of stuck until it's fixed.

Jessi
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Joined: November 25th, 2007 9:58 am

Postby Jessi » June 22nd, 2010 12:08 am

The tech team has told me that they are in the middle of investigating the problem, so it may be working on and off until they have a solution :? I apologize for the inconvenience! Hopefully they will have it back up and running soon.
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laemus
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Postby laemus » July 7th, 2010 4:39 pm

This is still not working correctly.

I certainly won't be renewing my subscripion now.

cwabbott
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Postby cwabbott » July 9th, 2010 5:45 am

Hello laemus,

Apologies for the problems with the stroke order feature. It very much is a beta service (and not even listed as a premium feature of the site), and we've unfortunately had trouble keeping it up and running. We've mostly been unable to spend some quality time looking into it due to the launch of our 5 new language sites.

But, you're not looking for an excuse - you're looking for a fix. Good news, it's scheduled to be fully reviewed very soon. It will be operational again shortly, and will be tested over the next couple weeks. Thanks for your patience,

Charles
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laemus
Been Around a Bit
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Joined: April 25th, 2006 11:17 pm

Postby laemus » July 22nd, 2010 8:17 pm

Still broken, I see.

Drabant
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Postby Drabant » July 23rd, 2010 12:04 am

Alternatives for stroke orders:

WWWJDIC kanji dictionary links to gifs with stroke orders (click SOD and SODA): http://www.csse.monash.edu.au/~jwb/cgi-bin/wwwjdic.cgi?1B

Kanji stroke order font (highly recommended): http://sites.google.com/site/nihilistorguk/

laemus
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Postby laemus » August 1st, 2010 7:31 pm

Thanks very much for the response. It's not perfect, but at least someone's not fobbing me off with misinformation :)

Eran
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Postby Eran » August 3rd, 2010 8:10 am

Hi All,
The Kanji stroke order page should be back online.
http://www.japanesepod101.com/learnkanji
Thank you.
Eran
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laemus
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Joined: April 25th, 2006 11:17 pm

Postby laemus » August 17th, 2010 3:18 pm

And it's dead again. I'm in absolute shock.

Well done, guys - two whole weeks of it working properly.

Eran
JapanesePod101.com Team Member
Posts: 173
Joined: April 21st, 2006 12:19 pm

Postby Eran » August 19th, 2010 10:14 am

Hi All,

The Kanji stroke order page should be back online.
http://www.japanesepod101.com/learnkanji

Thank you for your patience.
Eran
JapanesePod101.com
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http://www.japanesepod101.com
contactus@japanesepod101.com

laemus
Been Around a Bit
Posts: 37
Joined: April 25th, 2006 11:17 pm

Postby laemus » September 21st, 2010 5:42 pm

Well, you guys managed about four weeks this time.

It's dead.

laemus
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Joined: April 25th, 2006 11:17 pm

Postby laemus » September 26th, 2010 6:11 pm

I'd greatly appreciate an end to the ineptitude of the technical staff in this matter, thanks.

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