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Premium account went to wrong account. Got wrong plan too.

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fairly_foxy_499926
New in Town
Posts: 2
Joined: June 12th, 2014 7:53 am

Premium account went to wrong account. Got wrong plan too.

Postby fairly_foxy_499926 » June 21st, 2014 1:36 am

Premium account went to wrong account. It went to this account instead of my account. Very angry. Nobody to answer the phones on the help line. Got an overdraft fee. Took more than all my money. All I wanted to do was learn japanese and this site ruined my life.

Said it was monthly. I thought that meant I would be paying $6 monthly. I was happy with doing that. This site lied to me and put the premium account on the wrong account. I am crying. My life is ruined. No food. I will die. Thank you for taking my food money.

team.relationships
Expert on Something
Posts: 222
Joined: June 18th, 2012 11:00 am

Re: Premium account went to wrong account. Got wrong plan to

Postby team.relationships » June 25th, 2014 10:40 pm

Hello

Thank you for your message. The account has already been cancelled.

Sincerely
Piotr
Team JapanesePod101.com
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