Crome problem

[books3863]

Seems that all the links within a lesson have stopped working with Chrome , IE 11 is working fine .

[neverbirth2848]

They may be updating the site or something, because I cannot get any video nor audio to play. Using IE10, cannot test on another browser right now.

[community.japanese]

books3863-san, neverbirth2848-san,
sorry for the technical problems.
I'll speak to the tech team and ask the situation about it.
Thank you for your patience!

Natsuko (奈津子),
Team JapanesePod101.com

[community.japanese]

Hello

Thank you for your e-mail.
As to the videos please make sure to have a QuickTime player installed -> www.apple.com/quicktime/download/ and have the latest updates of your browser.
Alternatively can you try with different browser (Firefox and Chrome recommended) or to download the video/audio to your device and play it from there.

Let us know in case none of that did not work to

Sincerely
Piotr
Team JapanesePod101.com

[neverbirth2848]

Well, I'd say having QuickTime installed doesn't make full sense, as IE 10 supports the HTML5 video tag and the site was working fine last time I logged in a few days ago.

Anyway, the site is working again, thank you.

[books3863]

Chrome still dead for me , the only thing that works in any lesson is the download links , no video , no audio , no notes , nothing . But flashcards have audio . Chrome and QT both up to date . IE11 all fine .

[neverbirth2848]

Chrome still dead for me , the only thing that works in any lesson is the download links , no video , no audio , no notes , nothing . But flashcards have audio . Chrome and QT both up to date . IE11 all fine .

Have you tried to clear you temp files and cookies?

[books3863]

Working fine now thanks . Can't believe I didn't try that , but I had only run CCleaner a few days ago so just didn't think about cookies , guess sometimes we all over look the most obvious solution .

[community.japanese]

neverbirth2848-san, books3863-san,
thank you for helping each other!
So, you both now solved problems? Glad to know that.

If you encounter some problems again, please feel free to contact us!

Natsuko (奈津子),
Team JapanesePod101.com