Hi there,
There is a separate thread (Flashcards - the revenge) in which multiple users are reporting that their Flashcard history and contents has been lost. If this is a permanent loss, then hours/days/weeks of effort of multiple users is at risk, which would be a catastrophic failure of a system such as this.
So far, no comment has been made by JPod Technical Support.
I now find that My Wordbank has also lost data. I have spent many hours recently using this feature for quite specific purposes associated with my learning and my employment. I now find that there is no trace of that work in the system.
There really needs to be some kind of official response from Jpod, please. For a paid service, this kind of behaviour seems completely unacceptable - and the potential damage to Jpod's reputation is lamentable, given how much else is good (great, even) about what is provided here.
I can't think of examples in other web-based services that I use (even free-to-use ones) in which unscheduled downtime and then erratic data loss (permanent? I don't yet know) occur in this way. It's shocking.
What's going on?!!
