Start Learning Japanese in the next 30 Seconds with
a Free Lifetime Account

Or sign up using Facebook

I need proper help??

Moderators: Moderator Team, Admin Team

bijouxeze5218
New in Town
Posts: 1
Joined: March 27th, 2010 12:36 am

I need proper help??

Postby bijouxeze5218 » February 26th, 2012 8:25 pm

Has anyone been able to speak to live customer representatives about concerns with their account in JP101?
I send emails but I only get selective responses with no help. Why is it so hard to get in touch with somebody?

I'm at my last ropes so I posted here. I couldn't find any other place to write this. I would really like to speak with someone over the phone concerning my account, JP101.
I've been a premium subscriber for 3 years now, and just need some personal live Customer Care Support???

rob
New in Town
Posts: 7
Joined: October 20th, 2006 10:35 pm

Support

Postby rob » February 27th, 2012 5:07 pm

Hello bijouxeze5218,

Thank you for posting! This is Rob from Customer Service, I sent a reply to your message from over the weekend. I'll be glad to sort this out for you.

Best regards,

Rob
Get 40% OFF

Return to “Feature Requests”