Not Getting any Replies from E-mail; Refund

[mrsu0655332]

Hello,

I've been trying to contact you for the last 2 days. I misunderstood the $10/month offer; I didn't realize I'd be charged $240.00 up front. I've sent you 3 e-mails through two of my e-mail accounts (if you want to know what they are, ask me and I'll PM them to you) to . I really need a refund.

Please reply ASAP

Thank you

[mrsu0655332]

Hey, I'm sorry if I've been annoying about this. It's just that I went into overdraft and I'm kind of freaking out. I have no money now. I just really want some help.

[mrsu0655332]

I just got a reply. They're in the process of refunding.

Thank you

[paloma_ill]

Hi mrsu0655332,

I'm glad that your problem was already solved. Please let us know in case you have any further issues!

Kind regards,
Paloma
Team JapanesePod101.com

[mrsu0655332]

Thanks paloma,

There actually is another issue. Though I received the receipt for the refund, the transaction still went through on my account. It was still pending yesterday, but now it actually went through. How long will it take for me to get the refund? I sent another e-mail out asking about this as well.

[community.japanese]

Hello

Thank you for your e-mail. It should take couple of business days to complete the refund.
In case you did not received by the end of the week, please let us know on

Sincerely
Piotr
Team JapanesePod101.com

[mikiki1138247]

Hello,

I have subscribed your website on 16/11/2015 but misunderstood the $10/month offer; I didn't realize I'd be charged $240.00 up front.
So I need a refund.
Thank you and looking forward to your kind cooperation.

[team.relationships]

Hi

Thank you for your message. Your subscription has already been refunded.

Sincerely
Piotr
Team JapanesePod101.com

[danrockzz21_506262]

Hello,

I subscribed to the $10/month offer on 6/08/2015, I thought you guys were just gonna charge the small fee every month but I guess I misunderstood. I sent you an email regarding the refund but I still have not received a reply. I would appreciate very much if you guys reply as soon as possible, thank you very much.

[himankshirathore.biotech_506491]

Hello,

I subscribed for your premium pack and misunderstood that you will charge a small amount monthly. PLease reply to my email and kindly refund my amount. I am in a big problem. Kindly help

Himankshi

[team.relationships]

Hello

Thank you for your message. Please kindly write to us at and include your username.

Best

[leonardocg81499_513749]

I need to get my money back please answer as soon as possible I also misunderstood the $10 per month and it charge $240 up front