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My PDF's won't download

Moderators: Moderator Team, Admin Team

seaslug4
New in Town
Posts: 3
Joined: August 28th, 2016 7:58 pm

My PDF's won't download

Postby seaslug4 » August 28th, 2016 8:18 pm

So, I have been using the site for a couple days now, and on my phone and other computers, I have not been able to download any of the PDF lesson notes or transcripts from each video lesson. I have used it in multiple computers so I'm wondering is this is a site problem? When I click "lesson notes" or anything in the download drop down menu, it just takes me back to my dashboard.

team.relationships
Expert on Something
Posts: 222
Joined: June 18th, 2012 11:00 am

Re: My PDF's won't download

Postby team.relationships » August 30th, 2016 5:24 am

Hello Seaslug,

Thank you for posting.
Could you check if you have a free lifetime account? Those who have the free lifetime account can access only up to lesson 3 for free. If you have basic or premium membership, please let me know which error message you see on the screen. It’d be great if you could send us an email at so that we can take a look at the issue closely.

Thank you,
Lena
Team JapanesePod101.com
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